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Puppies and Pom Poms love getting mail. If you are interested in any products, or have any special requests and enquiries, please contact me.
You can reach me by
Email: info@puppiesandpompoms.com WhatsApp: +34 617139340
Or via Instagram Direct Messaging @puppiesandpompoms @crunchie.griffin.and.luna
Crunchie will respond to any of her own personal puppy fan mail after her puppy walkies & naps.
You have a maximum of 30 days from the date of your purchase to make a return.If you need to return an item to me, the packaging is reusable. You are welcome to return an item for a refund and then purchase a different size as long as it has not been especially handmade and customised for you. You will just need to purchase and pay the return Shipping. You can return the item by any courier you would like to use. Please use the link in the main menu where you can upload the tracking details of your chosen carrier.
In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, tape, and bubble wrap).My company Puppies and pompoms is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE3916162589772 My Dual System Licensing partner for the collection, sorting & recycling of the packaging is ACTIVATE by RECLAY. As consumer please ensure that all received packaging is disposed of in the right recycling containers, Blue for all paper & cardboard and Yellow for all plastics.
EU Registered Company Details
Puppies and Pom Poms is a registered company under the official company name of: Patent IP R&D S.L.